Privacy Policy
WEBSITE PRIVACY STATEMENT
Overview
When visiting a Homes NI Ltd site or utilising any of our services, you are trusting us with your information. We know that this is a big responsibility, and we work hard to protect your information and put you in control.
At Homes NI we seek to maintain the privacy, accuracy, and confidentiality of all data (including your personal data) that we collect and use as part of our services. We will use your personal data only for the purposes described below and in full compliance with the GDPR Data Protection Legislation.
The purpose of this privacy statement is to explain how Homes NI, in our capacity as a Data Controller, collect and use your personal information.
This Privacy Statement applies specifically to: https://www.homesni.com and all associated subdomains such as:
agents.homesni.com
Homes NI provides a range of services through this site. We describe these in detail in this statement but basically, we provide services under the following broad headings.
Registrations: Certain services are only available to registered users. For example, registered users can favourite properties, save area searches and set up property alerts.
Site Function: We use analytics providers in order for us to understand our audience, the content that appeals to them and how well our site is working. We also provide tools from the major social networks (Twitter, Facebook etc.) to allow you to share content from our site.
Mobile Apps and other channels: We also provide our content through a variety of other channels including apps, Twitter, Facebook etc. The services and content that we offer through these channels may differ and we provide details of how best to manage them. Platforms such as Facebook have their own privacy controls and you should frequently review your privacy settings there. By using this Site and by disclosing your Data to us, you consent to the collection, storage, processing, use and disclosure of your Data by us as described in this Privacy Statement. When you visit our sites or use our services in any way we may collect and process different types of information about you. We have set out below the different types of data that we process, why and how we process it.
Sign up
When you sign up or register with Homes NI to avail of a service we collect only the information needed to provide that service.
What we process:
Personal Identifier: we collect an identifier such as your email address.
Password: we collect a password to ensure that your data is kept safely on our systems and that other users cannot access your personal data.
Optional information: we collect basic profile information such as your name.
Why we process this data:
The legal basis for processing this data is to enable us to deliver registration services that you have consented to. The personal identifier allows us to recognise you when you come to our site or service. This enables us to provide you with the service that you signed up for. For example, we list your favourite properties or your saved searches and alerts, etc.
Who has access:
Customer registration identity information is only ever accessible to Homes NI employees.
Access may be granted to our registration system to resolve problems but only under the strictest governance by Homes NI.
Delete My Account:
If you wish to delete your homesni.com account you can disable alerts on your My Homes page or use the 'Delete Account' option to permanently delete your account. If you have any questions regarding this process you can email info@homesni.com for more details.
Saved Searches & Alerts
One of the main services that we offer to our registered users is the ability to sign up to receive daily property alerts. When you sign up to receive property alerts, we collect information to enable us to deliver property alerts and to tell us which geographical areas you are interested in.
What we process:
Identity data: your email address
Alert Interest: the property search results you wish to receive
Interaction data: alerts that you open and the links you follow in the email
Why we process this data:
The legal basis for processing this data is to enable us to deliver the property alerts that you have consented to receive.
This identity and interest data helps us deliver the alerts that you have requested. The interaction data allows us to understand which parts of the alerts and which content interest you to enable us to improve the service that we deliver to you.
Who has access:
Only Homes NI employees will have access to this data.
Manage your alerts:
If you wish to stop receiving property alerts by email, you can simply manage them or delete them from within the My Homes section of our website.
What we process and share with Estate Agents:
Identity data: your name
Contact details: your email address and/or phone number. If you are a Homes NI.com member, the form will be prefilled with your email address if youre logged in.
Other data: details of the property you are enquiring about and the nature of your enquiry (e.g., to arrange a viewing)
Why we process and share this data:
The legal basis for processing this data is to enable us to manage, deliver and share the enquiry that you have consented to send to the Estate Agent(s). This is only done to deliver the service you have requested. Who has access:
This data will only be processed by both Homes NI employees and systems, sub contracted service providers for the sole purpose of managing the enquiry.
Estate Agents you contact via Homes NI.com will also use your Data as a Data Controller they will have their own privacy notices which you should read, and they have their own responsibilities to comply with applicable Data Protection Legislation.
Where links are provided on the site to estate agents websites, Homes NI bears no responsibility for such sites. These sites are not under our control and we are not responsible in any way for any of their contents.
What we process and share with Estate Agents:
Identity data: your name
Contact details: your email address and/or phone number.
Other data: details of the property you are enquiring about and the nature of your enquiry (e.g., to arrange a viewing).
What we process and store for Homes NI:
Identity data: your name (if provided)
Contact details: your email address and/or phone number (if provided)
Why we process and share this data:
The legal basis for processing this data is to enable us to manage, deliver and share the enquiry that you have consented to send to the Estate Agent(s). This is only undertaken to deliver the service you have requested.
Who has access:
This data will only be processed by both Homes NI employees and the agent looking after the home for the sole purpose of managing the enquiry.
Your Rights Under Data Protection Law
You have several rights under data-protection law in relation to the personal information that Homes NI holds about you. If you choose to exercise any of these rights, we will ask you to verify your identity. We will consider your request and provide a response within one month. These rights are described in detail on the Data Commissioners Website and summarised below:
Right of Access: You are entitled to have access to your personal data which we hold (this is more commonly known as submitting a data subject access request). Typically, there is no fee for this, however, we have the right to apply a reasonable fee in exceptional circumstances.
Right of Portability: You can request a copy of the personal information we hold about you in a structured, commonly used and machine-readable format and if technically feasible, have your personal information transmitted to another data controller in a machine-readable format.
Right to rectify: If it is found that personal data is inaccurate, you are entitled to have the inaccurate data removed, corrected or completed, as appropriate.
Right to withdraw consent: You have the right to withdraw your consent to any future processing for which you have previously given that consent.
Right to Erasure: Subject to certain conditions, you are entitled, on certain grounds, to have your personal data erased (also known as the right to be forgotten).
Right to Restriction: Restrict processing of your personal information in certain circumstances
Right to object to processing: You are entitled to object to our use of your personal information for our legitimate interests, for profiling and for direct marketing purposes.
Rights relating to automated decision: making including profiling: You are entitled to not be subject to a decision which is based solely on automated processing where that decision produces a legal effect on you or otherwise significantly affects you. We do not make automated decisions of this nature
Right to complain: You are entitled to lodge a complaint with the Data Protection Commissioner if you have concerns about how we process your personal data.
You can complain directly to the ICO at https://ico.org.uk/make-a-complaint/ or call their helpline on 0303 123 1113
You can also make a complaint directly to the relevant data protection authorities in the country where you are ordinarily resident.
How to Exercise Your Rights
Requests for information or to exercise these rights should be made in writing to the Homes NI:
by email to: info@homesni.com
by post to the Homes NI, 5A Meadows Retail Park, Boucher Place, Belfast Northern Ireland
If possible, you should specify the type of information you would like to see to ensure that we meet your expectations. We must be able to verify your identity to ensure the safety of your data. Your request may not affect the rights and freedoms of others, e.g. privacy and confidentiality rights of other individuals and/or businesses.
Limitations to These Rights
These rights are in some circumstances limited by data-protection legislation. You may have various rights under Data Protection Legislation. However, in certain circumstances, these rights may be restricted (Article 23 of the General Data Protection Regulation, which is transposed into UK law by the Data Protection Act 2018 sets out the circumstances in which your rights may be restricted). Also, the personal information that is processed as part of Homes NIs journalistic work may be exempt under Art 85 of the GDPR.
Your rights may be restricted where this is necessary: for the prevention, detection, investigation, and prosecution of criminal offences, and/or
in compliance with a legal obligation such as a court order and/or
in contemplation of or for the establishment, exercise or defence of a legal claim or legal proceedings (whether before a court, tribunal, statutory body or an administrative or out-of-court procedure).
Your Data
The following sections describe how we manage, secure and control access to your data and under what circumstances we disclose data to others.
Retention of Your Data
To make sure we meet our legal data protection and privacy obligations, we will retain your information for at least as long as your account is active, as needed to provide you services or as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
If you ask for your account to be closed, we will do this as soon as is reasonably possible subject to any applicable terms and conditions relating to the account. Personal information from closed accounts is retained in order to comply with legal obligations, prevent fraud, collect any fees owed or to resolve disputes.
How Is Your Data Secured Homes NI operate and use appropriate technical and physical security measures to protect your personal data. We have taken appropriate security measures to protect your personal data from accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.
Disclosure of Your Data
Your Data is private and confidential. Your Personal data may only be shared within Homes NI, for any of the purposes set out in this Privacy Statement.
From time to time, we may access and/or disclose your Data if required to do so by law or in good faith and belief that such action is necessary to:
conform with the law or comply with legal process served on us;
protect and defend our rights or property including, without limitation the security and integrity of our network and systems; or
act under exigent circumstances to protect the personal safety of users of our services or members of the public
Changes to this Information
We may decide to make changes to this Privacy Notice. If it is a fundamental change in how we deal with you, then the updated Privacy Notice will be provided to you well in advance of the change actually taking effect.
We will post the changes on our website or send them to you via email along with an explanation of what the likely impact of those changes will be to you, if any. To ensure fairness of the processing, we encourage you to review the content of this Privacy Notice regularly.
Acceptance of this Privacy Statement
By using this Site and by disclosing your Data to us, you consent to the collection, storage, processing, use and disclosure of your Data by us as described in this Privacy Statement. If you do not agree with or are not comfortable with any aspect of this Privacy Statement, your only remedy is to discontinue using our Site. We reserve the right to modify this Privacy Statement at any time. Your continued use of any part of our Site following notification or posting of such changes will constitute your acceptance of those changes.
Contact our Office
If you wish to invoke your rights or have any questions please contact Homes NI.
Address:
Homes NI
5A Meadows Retail Park,
Belfast,
BT12 6HT,
Northern Ireland
Email: info@homeni.com
Update cookies preferences
Overview
When visiting a Homes NI Ltd site or utilising any of our services, you are trusting us with your information. We know that this is a big responsibility, and we work hard to protect your information and put you in control.
At Homes NI we seek to maintain the privacy, accuracy, and confidentiality of all data (including your personal data) that we collect and use as part of our services. We will use your personal data only for the purposes described below and in full compliance with the GDPR Data Protection Legislation.
The purpose of this privacy statement is to explain how Homes NI, in our capacity as a Data Controller, collect and use your personal information.
This Privacy Statement applies specifically to: https://www.homesni.com and all associated subdomains such as:
agents.homesni.com
Homes NI provides a range of services through this site. We describe these in detail in this statement but basically, we provide services under the following broad headings.
Registrations: Certain services are only available to registered users. For example, registered users can favourite properties, save area searches and set up property alerts.
Site Function: We use analytics providers in order for us to understand our audience, the content that appeals to them and how well our site is working. We also provide tools from the major social networks (Twitter, Facebook etc.) to allow you to share content from our site.
Mobile Apps and other channels: We also provide our content through a variety of other channels including apps, Twitter, Facebook etc. The services and content that we offer through these channels may differ and we provide details of how best to manage them. Platforms such as Facebook have their own privacy controls and you should frequently review your privacy settings there. By using this Site and by disclosing your Data to us, you consent to the collection, storage, processing, use and disclosure of your Data by us as described in this Privacy Statement. When you visit our sites or use our services in any way we may collect and process different types of information about you. We have set out below the different types of data that we process, why and how we process it.
Sign up
When you sign up or register with Homes NI to avail of a service we collect only the information needed to provide that service.
What we process:
Personal Identifier: we collect an identifier such as your email address.
Password: we collect a password to ensure that your data is kept safely on our systems and that other users cannot access your personal data.
Optional information: we collect basic profile information such as your name.
Why we process this data:
The legal basis for processing this data is to enable us to deliver registration services that you have consented to. The personal identifier allows us to recognise you when you come to our site or service. This enables us to provide you with the service that you signed up for. For example, we list your favourite properties or your saved searches and alerts, etc.
Who has access:
Customer registration identity information is only ever accessible to Homes NI employees.
Access may be granted to our registration system to resolve problems but only under the strictest governance by Homes NI.
Delete My Account:
If you wish to delete your homesni.com account you can disable alerts on your My Homes page or use the 'Delete Account' option to permanently delete your account. If you have any questions regarding this process you can email info@homesni.com for more details.
Saved Searches & Alerts
One of the main services that we offer to our registered users is the ability to sign up to receive daily property alerts. When you sign up to receive property alerts, we collect information to enable us to deliver property alerts and to tell us which geographical areas you are interested in.
What we process:
Identity data: your email address
Alert Interest: the property search results you wish to receive
Interaction data: alerts that you open and the links you follow in the email
Why we process this data:
The legal basis for processing this data is to enable us to deliver the property alerts that you have consented to receive.
This identity and interest data helps us deliver the alerts that you have requested. The interaction data allows us to understand which parts of the alerts and which content interest you to enable us to improve the service that we deliver to you.
Who has access:
Only Homes NI employees will have access to this data.
Manage your alerts:
If you wish to stop receiving property alerts by email, you can simply manage them or delete them from within the My Homes section of our website.
What we process and share with Estate Agents:
Identity data: your name
Contact details: your email address and/or phone number. If you are a Homes NI.com member, the form will be prefilled with your email address if youre logged in.
Other data: details of the property you are enquiring about and the nature of your enquiry (e.g., to arrange a viewing)
Why we process and share this data:
The legal basis for processing this data is to enable us to manage, deliver and share the enquiry that you have consented to send to the Estate Agent(s). This is only done to deliver the service you have requested. Who has access:
This data will only be processed by both Homes NI employees and systems, sub contracted service providers for the sole purpose of managing the enquiry.
Estate Agents you contact via Homes NI.com will also use your Data as a Data Controller they will have their own privacy notices which you should read, and they have their own responsibilities to comply with applicable Data Protection Legislation.
Where links are provided on the site to estate agents websites, Homes NI bears no responsibility for such sites. These sites are not under our control and we are not responsible in any way for any of their contents.
What we process and share with Estate Agents:
Identity data: your name
Contact details: your email address and/or phone number.
Other data: details of the property you are enquiring about and the nature of your enquiry (e.g., to arrange a viewing).
What we process and store for Homes NI:
Identity data: your name (if provided)
Contact details: your email address and/or phone number (if provided)
Why we process and share this data:
The legal basis for processing this data is to enable us to manage, deliver and share the enquiry that you have consented to send to the Estate Agent(s). This is only undertaken to deliver the service you have requested.
Who has access:
This data will only be processed by both Homes NI employees and the agent looking after the home for the sole purpose of managing the enquiry.
Your Rights Under Data Protection Law
You have several rights under data-protection law in relation to the personal information that Homes NI holds about you. If you choose to exercise any of these rights, we will ask you to verify your identity. We will consider your request and provide a response within one month. These rights are described in detail on the Data Commissioners Website and summarised below:
Right of Access: You are entitled to have access to your personal data which we hold (this is more commonly known as submitting a data subject access request). Typically, there is no fee for this, however, we have the right to apply a reasonable fee in exceptional circumstances.
Right of Portability: You can request a copy of the personal information we hold about you in a structured, commonly used and machine-readable format and if technically feasible, have your personal information transmitted to another data controller in a machine-readable format.
Right to rectify: If it is found that personal data is inaccurate, you are entitled to have the inaccurate data removed, corrected or completed, as appropriate.
Right to withdraw consent: You have the right to withdraw your consent to any future processing for which you have previously given that consent.
Right to Erasure: Subject to certain conditions, you are entitled, on certain grounds, to have your personal data erased (also known as the right to be forgotten).
Right to Restriction: Restrict processing of your personal information in certain circumstances
Right to object to processing: You are entitled to object to our use of your personal information for our legitimate interests, for profiling and for direct marketing purposes.
Rights relating to automated decision: making including profiling: You are entitled to not be subject to a decision which is based solely on automated processing where that decision produces a legal effect on you or otherwise significantly affects you. We do not make automated decisions of this nature
Right to complain: You are entitled to lodge a complaint with the Data Protection Commissioner if you have concerns about how we process your personal data.
You can complain directly to the ICO at https://ico.org.uk/make-a-complaint/ or call their helpline on 0303 123 1113
You can also make a complaint directly to the relevant data protection authorities in the country where you are ordinarily resident.
How to Exercise Your Rights
Requests for information or to exercise these rights should be made in writing to the Homes NI:
by email to: info@homesni.com
by post to the Homes NI, 5A Meadows Retail Park, Boucher Place, Belfast Northern Ireland
If possible, you should specify the type of information you would like to see to ensure that we meet your expectations. We must be able to verify your identity to ensure the safety of your data. Your request may not affect the rights and freedoms of others, e.g. privacy and confidentiality rights of other individuals and/or businesses.
Limitations to These Rights
These rights are in some circumstances limited by data-protection legislation. You may have various rights under Data Protection Legislation. However, in certain circumstances, these rights may be restricted (Article 23 of the General Data Protection Regulation, which is transposed into UK law by the Data Protection Act 2018 sets out the circumstances in which your rights may be restricted). Also, the personal information that is processed as part of Homes NIs journalistic work may be exempt under Art 85 of the GDPR.
Your rights may be restricted where this is necessary: for the prevention, detection, investigation, and prosecution of criminal offences, and/or
in compliance with a legal obligation such as a court order and/or
in contemplation of or for the establishment, exercise or defence of a legal claim or legal proceedings (whether before a court, tribunal, statutory body or an administrative or out-of-court procedure).
Your Data
The following sections describe how we manage, secure and control access to your data and under what circumstances we disclose data to others.
Retention of Your Data
To make sure we meet our legal data protection and privacy obligations, we will retain your information for at least as long as your account is active, as needed to provide you services or as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
If you ask for your account to be closed, we will do this as soon as is reasonably possible subject to any applicable terms and conditions relating to the account. Personal information from closed accounts is retained in order to comply with legal obligations, prevent fraud, collect any fees owed or to resolve disputes.
How Is Your Data Secured Homes NI operate and use appropriate technical and physical security measures to protect your personal data. We have taken appropriate security measures to protect your personal data from accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.
Disclosure of Your Data
Your Data is private and confidential. Your Personal data may only be shared within Homes NI, for any of the purposes set out in this Privacy Statement.
From time to time, we may access and/or disclose your Data if required to do so by law or in good faith and belief that such action is necessary to:
conform with the law or comply with legal process served on us;
protect and defend our rights or property including, without limitation the security and integrity of our network and systems; or
act under exigent circumstances to protect the personal safety of users of our services or members of the public
Changes to this Information
We may decide to make changes to this Privacy Notice. If it is a fundamental change in how we deal with you, then the updated Privacy Notice will be provided to you well in advance of the change actually taking effect.
We will post the changes on our website or send them to you via email along with an explanation of what the likely impact of those changes will be to you, if any. To ensure fairness of the processing, we encourage you to review the content of this Privacy Notice regularly.
Acceptance of this Privacy Statement
By using this Site and by disclosing your Data to us, you consent to the collection, storage, processing, use and disclosure of your Data by us as described in this Privacy Statement. If you do not agree with or are not comfortable with any aspect of this Privacy Statement, your only remedy is to discontinue using our Site. We reserve the right to modify this Privacy Statement at any time. Your continued use of any part of our Site following notification or posting of such changes will constitute your acceptance of those changes.
Contact our Office
If you wish to invoke your rights or have any questions please contact Homes NI.
Address:
Homes NI
5A Meadows Retail Park,
Belfast,
BT12 6HT,
Northern Ireland
Email: info@homeni.com
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